Welcome To 5 Hotel

Reservation and Cancellation Policy

Check in & check out terms

Early check-in or late check-out is subject to availability and may be chargeable by the hotel directly.Check-in time is 12:00 PM, Check-out time is 12:00 PM.(eg if booking has done from 23rd to 24th then check-in time : 12:00 pm (23rd) and checkout time : 12:00 pm (24th))

In Case of Cancellation of advance booking

1. If cancellation date is 1 month before the check in date - 25% (of the total amount paid) will be refunded.

2. If cancellation date is 15 days before the check in date - 20% (of the total amount paid) will be refunded.

3. If cancellation date is 7 days the check in date - 15% (of the total amount paid) will be refunded.

4. If cancellation date is between 7-2 days before the check in date - 10% (of the total amount paid) will be refunded.

5. Failure to arrive at our Hotel will be treated as a Non-show and no refund will be given .

At time of check in

It is mandatory for guests to present valid photo identification upon check in.

The Credit/Debit Card Holder must be one of the travelers.

Rights to reserve hotel

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

The hotel administration has the rights to change your selected room to another room of equivalent category.

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